Refund Policy

Luna’s Crafts ♡

At Luna’s Crafts, every piece is handmade with love, care, and attention to detail. Because our products are handcrafted and often made from recycled or unique materials, each item may have small differences that make it one of a kind ✧

Returns & Refunds

We currently do not accept returns, exchanges, or refunds once an order has been placed.

Please make sure to carefully review product photos, descriptions, and sizing/details before purchasing.

Damaged or Incorrect Items

If your order arrives damaged, defective, or significantly different from what was expected, please contact us through our contact form within 7 days of delivery.

When reaching out, please include:

• Your order number

• Clear photos of the issue

• A short description of the problem

We’ll always do our best to help and find a fair solution ♡

Additional Notes

Colors may appear slightly different depending on screen settings, and handmade/upcycled items can naturally include small variations in texture, stitching, or fabric.

Thank you for supporting small handmade creations and sustainable fashion ♡